Contract Number: HHSN316201200176W
Sponsor: National Institute of Health (NIH)
Administrator: NIH Information Technology Acquisition and Assessment Center (NITAAC)
Program Ceiling: $20 Billion Expiration
Date: July 14, 2022
Type of TOs: CPFF, CPAF, CPIF, FFP, T&M
Chief Information Officer – Solutions and Partners 3 Small Business (CIO-SP3 SB) Contract Overview
The CIO-SP3 SB contract provides Information Technology hardware, software, systems, and services in support of IT solutions within NIH and other Government Agencies. Task orders are written for support and services in several primary task areas. These services are available to any Government agency and Systems Plus has extensive experience in proposing on and performing task orders on this GWAC.
Benefits and Features of CIO-SP3 Small Business
Flexibility in contract types, including fixed price; cost reimbursable (CPFF, CPIF, CPAF); time and materials; and labor hour Ten-year multiple award/indefinite delivery, indefinite quantity (MA/IDIQ), open to all Federal Agencies, $20 billion contract ceiling; Ability to support continental United States (CONUS) and outside continental United States (OCONUS); IT requirements for everything ITSM in support of the Federal Enterprise Architecture, the Department of Defense Enterprise Architecture and the Federal Health Architecture, Choice of 137 labor categories, Ease of use and ready access to all of Systems Plus’ service offerings. Reduced procurement lead times and administrative costs Easy-to-use, secure web-based e-GOS ordering system for automated task order competition, set-aside, management, awardee selection and notification. No special “Delegation of Procurement Authority” is required by NITAAC Customer Support Center. Provides 1-hour response to any contractual, technical or procedural question. 1-day turnaround on free, comprehensive SOW/SOO assessment for every task order assures quality responses, Free training on GWACs, FAR 16, NITAAC contracts and NITAAC online ordering systems; certification for 2 CLPs awarded.
Task Areas
Task Area 1 – IT Services for Biomedical Research, Health Sciences, and Healthcare
The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Health Sciences Informatic and Computational Services
- Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
- Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
- Modernization and Enhancement of Existing Health IT Legacy Systems
- Automation of Administrative and Clinical Processes
- Biomedical Information Services
- Biomedical Modeling, Visualization, and Simulation
- Biosurveillance and Disease Management Support
- Scientific Computing Services
- IT Clinical Support Services
- Telemedicine (e.g., mobile health/mHealth)
- Healthcare Payment Processes and Fraud and Abuse in Medical Claims
- Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.
- Security of Healthcare and Biomedical Research Systems
- IT Service Management
- Healthcare Systems Studies
- Natural Language Processing Software and Services (Biology/Medicine Focus)
- Medical Computer-based Training
- Standards Development for Health IT Services
Task Area 2 – Chief Information Officer (CIO) Support
The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- IT Governance Process Development and Management
- Workforce Management
- Capital Planning and Investment Control Support
- Independent Verification and Validation
- Agency Information Technology Architecture Support
- IT Portfolio Analysis
- Risk Management
- Program Analyses and Implementation (including Business Cases Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)
- IT Organizational Development
- Program Management Office Support
- Advisory and Assistance Services
- FEA Alignment Support Services
- Market Research
Task Area 3 – Imaging
The objective of this task area addresses systems and services that support the collection, storage, and retrieval of digital images. Digital images can include scanned documents, medical images, geographical information systems, video, and photographs. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Document Management Systems
- Image Conversion
- Image Content Management
- Medical Imaging, including Picture Archiving and Communication Systems
- Document Imaging
- Workflow Management for Digital Imaging Functions
- Geospatial and Scientific Imaging
- Environmental Imaging
- Image Analysis
- 3D Immersive Visualization
- Imaging Related to Laboratory and Test Equipment
- Security Imaging
- Identity and Access Management
Task Area 4 – Outsourcing
The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Program Management
- Management of Call Centers
- Network Operations and Web Management Support
- Leasing of Hardware and Software
- Tools and Applications (including Application Service Provider)
- Hardware/Software Maintenance
- Transition Planning
- A-76 Studies Specific to IT Operations or Support
- Data Base Administration and Data Storage Management
- Backup and Recovery Services System Console Operations
- Production Control and Management
- Asset Management (including Radio Frequency Identification [RFID] Tracking)
- IT Acquisition Management
- Desktop Computing as a Unified Service
- Managed IT Services Support
- IT Impact Analyses
- Workflow Management
- Implementation of Standards (e.g., International Organization for Standardization (ISO) 9000, Capability Maturity Model Integration (CMMI), IT Services Management)
- Solution Leasing
- Software-as-a-service (SaaS)
- Cloud Computing
Task Area 5 – IT Operations and Maintenance
The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Operational Support
- Software Maintenance and Upgrades
- Telecommunications Maintenance (Data, Voice, Images, including Wireless)
- Infrastructure Management Services (IMS)
- Configuration Management
- Network/Hardware Support
- Help Desk/IT Support
- Resource Management
- Backup and Recovery Management
- Installation, Configuration, and Tuning
- Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
- System Management
- IT Training
- IT Operation and Maintenance Planning
- Data Quality Management
- Transformation Services
- Continual Service Improvement
- Balanced Scorecard for Operations
- IT Infrastructure Optimization
Task Area 6 – Integration Services
The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Infrastructure Engineering, Development, Implementation, Integration
- Enterprise Application Integration
- Gap Analysis and Benchmarking
- Data Migration and Integration
- Acquisition Support
- Risk Assessment
- Open Source Integration
- Enterprise Data Management
- Collaboration Tools
- Business Process Reengineering
- Test and Evaluation Services
- Financial Analysis
- Feasibility Studies
- Requirements Analysis
- System Design Alternative (SDA) Studies
- Systems Engineering
- Architecture Validation and Verification
Task Area 7 – Critical Infrastructure Protection and Information Assurance
The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Cyber Security
- Critical Infrastructure Asset Identification and Configuration Management Databases
- Information Assurance of Critical Infrastructure
- Risk Management (Vulnerability Assessment and Threat Identification)
- Facility Protection Planning
- Information Systems Security
- Security Operations Center Development and Operations Management
- Application Security
- Disaster Recovery
- Critical Infrastructure Continuity and Contingency Planning
- Incident Response Planning and Execution
- Security Certification and Accreditation
- Training and Awareness Programs
- Exercises and Simulation
- Federal Information Security Management Act (FISMA) Implementation Support
- Health Insurance Portability and Accountability Act Implementation Support
- Cryptographic Support and Services
- Record Management
- Public Key Infrastructure
- Trusted Internet Connections implementation
- Security Review and Analysis of Automated Information Systems
- Identity Management and Assurance
- Intelligent, Automated Data Collection and Analysis
- IT Forensics and eDiscovery
Task Area 8 – Digital Government
The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G – government-to-government). A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Data Warehousing and Data Mining
- Business Intelligence
- Web Development and Support
- Electronic Commerce and Electronic Data Interchange
- Customer Relationship Management
- Knowledge Management (IT-based sharing/storing of agency individuals’ knowledge)
- IT –Enhanced Public Relations
- IT Strategic Planning
- Records/Document Management
- Business-to-Government (B2G) Solutions
- Communications Management
- Accessibility Services (508 and 504 compliance)
- Automated Abstraction, Taxonomies, and Ontologies
- Deep web and federated searching
- Computational linguistics and machine-based translation
- Telecommuting Support Services
- Interactive Marketing
Task Area 9 – Enterprise Resource Planning
The objective of this task area is to support the implementation of enterprise management applications and systems in the federal environment, which are integrated software applications used to control, monitor, and coordinate key business activities across an enterprise. These applications generally fall into the following categories: Financials, Human Resources, Logistics, Manufacturing, and Projects. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- ERP Package Implementation
- Integration of Business Systems
- Business Consulting Services
- Business Transformation and Business Process Reengineering
- Business Systems Modernization
- IT Software Package Selection
- ERP IT Infrastructure
- ERP Infrastructure Planning, Installation, and Tuning
- Performance Load Testing
- ERP End User Training
Task Area 10 – Software Development
The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Requirements Analysis, Design, Coding, and Testing
- Production Deployment
- Application Prototyping
- Multimedia Software for Patient/Staff Education
- Program Evaluation Software
- Administrative and General Decision Support Software
- Business Intelligence and Analytics
- GIS-Enhanced Planning and Program Evaluation Software
- Web 2.0 Development and Management
- Database Development and Management
- Clinical Protocol and Quality Assurance Decision Support Software
NITAAC CIO SP3 SB
Resources
Prompt Payment Terms:
No special discounts for prompt payment.
Contact Information
Program Manager
Lin Sai, Program Manager
Phone: (301) 948-4232
[email protected]
Contract Administrator
Kevin Chung, Contract Manager
Phone: (301) 948-4232
[email protected]
